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Prescriptions

How to order your repeat medicines, collect them, and get help with questions about them.

Order a repeat prescription

A repeat prescription is medicine you take regularly, which we have agreed you can order without seeing a doctor each time.

Get a repeat prescription online

You can also order your repeat medicines:

  • in the NHS App (opens the NHS website), where you can also see your list of repeat medicines
  • through your pharmacy, if they offer to order for you
  • by handing in your paper repeat slip at reception, if you cannot use the other ways

We cannot take prescription requests by phone.

Please allow 2 working days before you collect your medicine from the pharmacy. Order when you have about a week's supply left.

If you need a medicine that is not on your repeat list, request a routine appointment online.

Collect your prescription

We send your prescription electronically to the pharmacy you choose. This is called nominating a pharmacy. You collect your medicine from there.

  • to choose or change your pharmacy, use the NHS App or ask any pharmacy
  • some pharmacies can deliver your medicine to your home: ask your pharmacy
  • someone else can collect your prescription for you. Find out how to collect a prescription for someone else (opens the NHS website)

If you run out of medicine

If you run out when we are closed, a pharmacist may be able to give you an emergency supply. You can also call 111. Find out about emergency prescriptions (opens the NHS website)

If we ask you to wait before taking antibiotics

Sometimes a doctor will ask you to wait a few days before starting antibiotics, to see if you get better without them. This is called a delayed prescription.

If you are not better, or you get worse, after the time the doctor gave you, fill in the form we send you by text to ask for your antibiotics.

If you get very unwell, for example with a high temperature, difficulty breathing or severe pain, get help straight away. Call 111, or 999 in an emergency.

Questions about your medicines

A pharmacist can answer most questions about your medicines, such as how to take them or side effects. You do not need an appointment.

For anything else, request a routine appointment online.

Medication reviews

If you take regular medicines, we will ask you to have a review once a year. A pharmacist from our practice team checks your medicines are still right for you and working well.

We will contact you when your review is due. Please book it when we ask, so we can keep issuing your repeat prescriptions.

Prescription charges

In England, most adults pay a charge for each item on a prescription. Many people get free prescriptions, for example if you are under 16, aged 60 or over, pregnant, or have certain medical conditions.

Getting rid of old medicines

Take medicines you no longer need to any pharmacy. They will get rid of them safely. Do not put them in the bin or flush them down the toilet.

Pharmacies

Pharmacists are experts in medicines. As well as giving out prescriptions, they can help with minor illnesses.

Antibiotics do not work for colds, flu or most coughs and sore throats. Find out when antibiotics are needed (opens the NHS website)

Pharmacy First: see a pharmacist instead of a GP

A pharmacist can check your symptoms and, if you need it, give you prescription medicine such as antibiotics for these 7 conditions, without a GP appointment:

  • earache, in children and young people aged 1 to 17
  • impetigo, aged 1 and over
  • infected insect bites, aged 1 and over
  • shingles, aged 18 and over
  • sinusitis, aged 12 and over
  • sore throat, aged 5 and over
  • urine infections (UTIs) in women aged 16 to 64

You do not need an appointment. Go to the pharmacy and ask to speak to the pharmacist in private. The consultation is free; you pay the usual prescription charge for any medicine unless you get free prescriptions. The pharmacist will tell us what they did, so it goes on your record. We or NHS 111 may also send you to a pharmacist.

Find out how pharmacies can help (opens the NHS website)

Pharmacies near us

These pharmacies are within a mile of the surgery, nearest first. Most pharmacies offer Pharmacy First; call before you go if you want to check. Each link shows the pharmacy's opening times on the NHS website.

Any pharmacy in England can see you, not just these. Find more pharmacies near us (opens the NHS website)

Page last reviewed: 12 October 2026
Next review due: April 2027